Welcome! How can we help?

Our range covers everything from Microsoft and Autodesk to Adobe, SketchUp and more. Whether you need design, engineering, creative or productivity software, it's all available for immediate delivery.

Ordering from Liceon is simple: choose your product, pay, and get it instantly. No account is needed, and you can pick from several payment methods.

Generally not, although some packages do offer a free trial. Please check the product page or ask us your question, and we’re happy to help.

We want you to feel completely happy with your purchase. If something isn't working as expected, we'll sort it out. Please note that digital licences are exempt from the statutory right of withdrawal, but we'll always work with you to find a suitable solution.

No, you can simply order without an account. If you create one, you'll have quicker access to your product codes, downloads and updates.

Once your order is complete, we'll immediately send you a download link and activation instructions by email. You can get started within minutes.

Select your product, pay securely with your preferred payment method, and you'll receive an instant confirmation email. It's that simple.

You can pay by PayPal, credit card, and Bancontact.

Yes, your licence will normally appear in your inbox within a few minutes; otherwise, it will arrive within 12 hours at the latest.

Invoicing is available on request for business customers placing larger orders. Please contact us to arrange this.

First, check your spam folder. If there's nothing there, contact us straight away and we'll sort it out.

Your purchase includes a clear guide. If you prefer step-by-step instructions, we have a separate installation guide available for each product.

That depends on the product, but you usually do this when you first open the programme. The included guide explains exactly where to go.

That depends on the licence type. Each product page clearly states what is permitted.

Send us a screenshot or the error code via email or a support ticket, and we'll resolve it together quickly.

For most licences, that's possible as long as you stay within the terms of use. If you're unsure, please contact us.

Submit a ticket via our contact form or visit our support page.

You'll usually hear from us within a few hours, and always within one working day.

In some cases we can provide remote support using TeamViewer. Please get in touch to discuss what's possible.

No problem, let us know and we'll send you a new link.

Because licences are digital, they are excluded from the right of withdrawal. Should something unexpectedly not work, we will of course find a solution.

Please contact us as soon as possible. In many cases, we can still help you get the right product.

For certain licences it is possible, depending on what the supplier permits. Please feel free to ask us.

Each product shows whether it is a lifetime licence, an annual licence, or a monthly licence. If you have any further questions, we would be happy to explain.